Skipton Building Society Climbs UK Customer Experience Excellence Ladder

A big congratulations to Skipton Building Society, who have recently moved up the ranks of the 2015 UK Top 100 Brands in KPMG Nunwood’s Customer Experience Excellence Centre. Skipton have moved from an already respectable position 13, up to position 7.

Skipton are keeping some great company at the top of the list, with brands like AO.com, Ocado and John Lewis to provide some of the best customer experience in the UK. They are setting high standards by putting the customer’s needs and desires at the heart of their culture and decision-making.

We won a competitive pitch to help Skipton build & launch their retirement-focused content portal, Retire Savvy in 2014. The forward-thinking team at Skipton were looking for a partner to help them develop their strategic plans for the website, build the platform and then help them launch it.

We’re really proud to be working with clients like Skipton who are not afraid of trying new things in the name of better serving their audience. We feel really lucky to be part of the mix of talent which worked with them on their journey to becoming ranked in the top 10 for customer experience excellence. A great achievement for the team there.

2015 UK Top 100 Brands for Customer Experience

Skipton climb from #13 to #7 in 2015’s UK Top 100 Brands for KPMG & Nunwood’s Customer Experience Excellence Centre

 

Nina Mack

17th September 2015

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